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ToggleCheap shopping paradise Shopee offers a convenient shopping experience with various product choices for all users. When using Shopee, users often encounter problems such as payment errors, inability to place orders, etc. Especially the error of Shopee Failed to log in with Google makes many users feel uncomfortable and look for the cause and how to fix it. In today’s article! Optimal FB Agency will share more about this issue!
Popular methods of logging into Shopee accounts
Login via phone number/email
If you log in to your Shopee account this way, you must access the Shopee application via the link: https://shopee.vn/buyer/login. On the home page, click on Me located in the bottom right corner of the screen. Next, click the Login button in the right corner of the screen.
On the login page, please fill in all required information including Email/phone number/login name in the Email/phone number/login name section on the screen. Next, enter your Shopee password in the Password section.
After filling in all information correctly, click the Login button below to confirm and complete the login steps. At this point, you have completed the login steps via phone number/email. Additionally, you can see more information about: What is image optimization in SEO?
Sign in via Google/Facebook
When applying this method, on the home page of the Shopee application, click on Me and then select Login. The login page appears, click Sign in with Google or Sign in with Facebook. After clicking on one of the two options, the system will link your Shopee account with the Google or Facebook accounts available on the device and automatically log in.
In case you log in to your Shopee account with Google, you need to link it to your Gmail account. At the login page, select Continue with Google and then select Continue to navigate through the Gmail application. Next, enter the Google account registered with Shopee and the Google account password. Then select Next and you can log in successfully.
If you encounter a situation where Shopee cannot log in with Google, don’t worry too much. Please continue following the content below to know the causes and effective solutions.
Log in to your Shopee account via SMS
Open the Shopee app and click on Me located in the bottom right corner of the screen. Next, click on Login. After moving to the login page, click on Login with SMS. Now enter the phone number registered for your Shopee account in the Phone number section and click the Next button on the screen.
After entering the phone number, a notification screen will appear for you to choose the method of receiving the OTP code. You can then choose to receive the appropriate OTP code via Zalo, text message, or automatic call.
When you receive the OTP verification code, enter the code to confirm and complete the steps to log in to your Shopee account via SMS.
Log in to your Shopee account via the QR code
First of all, visit the Shopee.vn website on your computer and then click on the Login section in the right corner of the screen. On the Login page, click on Login with QR code. When the QR code appears on the screen, open the Shopee application and click on the QR code icon on the home page.
Next, use your phone to scan the QR code displayed on the computer screen. Next, click on Confirm login on your phone.
Why Shopee Failed to log in with Google?
Shopee not being able to log in with a Google account is a common problem that many people encounter when using this application. There are many reasons why Shopee cannot log in via Google account. Therefore, you need to find out the causes of the problem to fix it quickly.
One of the common reasons why Shopee cannot log in with a Google account is that users do not update the latest version of the application. Or incorrect settings of application access rights on mobile devices or due to technical problems from the Shopee server. In addition, the cause of this error also comes from the user:
Enter incorrect login information
Sometimes, users don’t remember how they registered for Shopee. This causes difficulty when you want to log in to your account but do not remember your login information, leading to entering the wrong login name and password. This results in you not being able to log in to the Shopee application.
Shopee account has been locked or limited
This is also one of the reasons why Shopee cannot log in with Google. Account locking or restrictions related to security issues, suspicious activities, or unauthorized intrusion. Especially when your Shopee account is logged in on too many different devices or violates Shopee policies.
System error
You cannot log in to your Shopee account possibly due to a system error. To fix this situation, you need to regularly update the Shopee application to the latest version. At the same time, ensure a stable network connection when logging in.
Your 3rd party account login information is incorrect
When you choose to log in to Shopee with a 3rd party account like Google. If you cannot log in to Shopee, it may be due to incorrect Google account login information. In this case, when logging in, you need to check and make sure that the 3rd party account login information such as Username/Password is correct.
Shopee account not logged in within 180 days
If you have not logged in to your Shopee account for a long time, your account may be locked and you cannot log in. To ensure account safety and security, Shopee will temporarily lock accounts that are not logged in within 180 days.
How to fix Shopee Failed to log in with Google account
Shopee not being able to log in with Google significantly affects your shopping experience. Therefore, after understanding the causes of this error, please fix it as follows:
Ensure your login information is correct
For log-in to go smoothly, you need to make sure your Shopee account login information such as phone number, username, email, and password are correct. If you don’t remember your account login password, you should not try to log in too many times in a row to avoid your Shopee account being locked. If you don’t remember your account login password, please perform Forgot Password.
Contact Shopee support
In case your Shopee account is locked or limited, please submit a request to reactivate your account. Or contact Shopee technical support directly for assistance. Sometimes, the problem may originate from Shopee’s server side and can only be resolved through intervention from the service provider.
Update the Shopee application
If the error comes from the Shopee server system, please update to the latest version of the application. Check and update Shopee app access permissions in your device’s settings. Clear the cache and data of the Shopee app on your device and try logging in again. Also, ensure that your device is connected to a stable Internet network and can access Google services.
Enter the correct 3rd party account login information
The reason comes from incorrect 3rd party account login information. When logging in, please check and make sure the third-party login information such as username and password is correct.
Submit a request to activate your Shopee account
In case your Shopee account cannot be logged in, it is because the account has not been logged in within 180 days. Then you need to submit a request to activate your Shopee account to have your account reactivated. After receiving your request, Shopee will respond to you within the next 48 working hours.
Above are the solutions we have come up with to fix the problem of Shopee Failed to log in with Google. Hopefully, this information will help you quickly log into your Shopee account to use and own your favorite items.
Contact Info
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Frequently asked questions
With one Shopee account, you can log in on many different devices. For a sales shop, it is natural that many employees can log in to one account. However, you cannot comfortably log in to your Shopee account on many strange devices. If you log in too much, your account will be limited.
You need to sign out before signing in on another device. When you log in to an account on multiple devices, Shopee will ask you to enter the OTP verification code sent to the phone number you previously registered with Shopee. You need to enter this code correctly to be able to log in to your account.
Shopee will support Sellers in changing their username. Please send a request to change your username to the Shopee Customer Care Department using the email registered to your Shopee account with the following information: username, phone number registered to your Shopee account, and reason. Furthermore, sellers can change their username after 30 days from the last change.