Below are some reasons your account may be locked or have some features limited that you may not realize. One of the main reasons is violating terms and prohibited words according to Shopee’s regulations. To help you avoid these troubles, Optimal FB has compiled a list of words and products banned from sale on Shopee. Let’s learn and take notes to ensure the safety of your account!
Types of infringing products on Shopee
The responsibility of sellers on Shopee not only stops at putting products on the floor but also must ensure the quality of goods and comply with Shopee’s regulations and policies. This is not only a way to maintain a personal reputation but also a way to maintain consumer trust in this e-commerce platform. In a diverse market like Shopee, maintaining quality standards is extremely important. Selling fake and counterfeit goods is not only a violation of the law but also damages consumer trust. Sellers need to clearly understand that their trustworthiness cannot be placed in a situation of impersonation or counterfeiting of goods.
In addition, posting products for sale multiple times not only loses professionalism but also annoys consumers when they have to continue to “search” through a series of similar products. This can also be considered a form of content spam, an action that is not recommended in an e-commerce environment. Regulations on non-infringement of distribution rights are also an important part of ensuring fairness and transparency in the market. Selling goods without genuine distribution rights is not only a violation of the law but also affects healthy competition and the interests of consumers.
- Duplicate products also confuse consumers and affect the shopping experience on Shopee. This not only loses the uniqueness of each product but also reduces the value of this e-commerce platform.
- Another issue that Shopee always focuses on is preventing products with fake prices. Setting extremely high or low prices to attract consumers’ attention is not only unethical but also affects fairness in the market.
- Having a high rate of pre-ordered goods can lead to artificial shortages and, a loss of transparency and trust in transactions on Shopee.
- Inappropriate content posted for sale is also an important issue. Posting banned products not only hurts Shopee’s image but can also land you in legal trouble. Furthermore, instructions for trading outside of Shopee also lose the benefits of the platform and do not ensure safety for buyers and sellers.
In all of the above cases, compliance with Shopee’s policies and regulations is not only an obligation but also a way to protect the reputation and reliability of sellers themselves on this platform. Shopee always encourages and supports sellers in complying with these regulations to ensure a healthy and fair e-commerce environment for all parties.
Shopee banned products products is provided
On Shopee, compliance with regulations and policies is extremely important to ensure safety and trust for buyers and sellers. To ensure that this e-commerce environment is always a safe and quality place, Shopee has identified a list of products banned from sale to prevent abuse and protect users’ rights.
Among these prohibited products, there are particular items such as counterfeit currency, credit and debit cards, and counterfeit stamps. Selling these products is not only illegal but also a major risk to consumer security and safety. Besides, copyright infringement is also a big problem for Shopee. Counterfeit products, counterfeit goods, and illegal copies not only hurt the interests of manufacturers but also lose the trust of consumers. Selling these products is not only a violation of Shopee’s policies but also an unethical practice in e-commerce. Specific prohibited items are as follows:
- The sale of drug-related products, aphrodisiacs, and unauthorized drugs is also a major risk to the health and safety of buyers. Shopee commits not to accept any activities related to the sale or advertising of products that may harm users.
- Products such as guns, weapons, and fireworks are also items that Shopee strictly prohibits. Selling these products is not only illegal, but it is also a major risk to public safety and undermines user trust in the platform.
- Products such as sex toys and medicinal foods are also items that Shopee does not accept. Selling these products is not only a violation of Shopee’s policies but also an unethical practice in e-commerce.
Notes when posting products for sale on the Shopee commercial store
In case you have posted prohibited products on Shopee, this e-commerce platform will apply the following sanctions:
- Violating business regulations: Posting products that do not comply with Shopee’s regulations and the regulations of the State of Vietnam will be considered a violation. This includes listing non-genuine or counterfeit branded goods, as well as products that violate the regulations set out in sections 4 and 5.
- Violations in communication: Using inappropriate, offensive words in conversations or responding to buyer reviews will also be considered a violation. This includes asking the buyer to cancel the order.
For each violation, you will be charged 1 to 2 Star Stars, depending on the severity of the violation. The consequences of being scored with Stars are:
- Temporarily limit store perks: This may include perks such as customer access incentives or promotions.
- Limit the number of products listed for sale: If your store is fined multiple times for violating regulations, the number of products you can post for sale will be temporarily limited.
However, these sanctions will be removed after approximately 1 month if no additional penalty points are recorded. Penalty points will also be removed on the first day of each quarter (every 3 months). In case you think that Shopee incorrectly calculated the Stars for your store, you can rest assured because there is still a chance to resolve this issue. You can contact Shope Customer Care
In the article on Optimal FB, we have listed the detailed content most accurately. We hope that the information we have shared can help everyone in learning about some items that Shopee prohibits selling on the platform to prevent accounts from being locked or disabled.
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Frequently asked questions
Violation of Shopee policy is an act that violates the regulations, guidelines, and policies set forth by Shopee, one of the largest e-commerce platforms in Southeast Asia. These actions may include listing prohibited products, falsifying product information, violating copyright, or committing fraudulent transactions. Violating Shopee policies not only causes loss to consumers but also affects Shopee’s reputation and image in the market.
When a product is removed by Shopee, this may be the result of a violation of the platform’s policies. Causes may include product failure to comply with prohibited goods regulations, inaccurate product information, or copyright infringement. Product removal can be a powerful measure to protect buyers and maintain Shopee’s reputation in the e-commerce community.
