During the online business journey, having products locked or deleted on Shopee can be a significant challenge for sellers. To deal with this situation effectively, understanding the reasons, recovery methods, and precautions to avoid this situation is extremely important. Not only does it help sellers solve problems quickly, but it also ensures the stability and reputation of sellers on the Shopee platform. In this article, Optimal FB will help you learn how to restore deleted product on Shopee.

Why does Shopee delete products?

Products being deleted on Shopee can come from many different reasons, and to solve this problem, understanding the causes and avoiding violations is very important. Here are some common reasons why products can be removed on Shopee, which you should consider to ensure your sales run smoothly and without problems:

  • Products on the list of prohibited/restricted products on Shopee: Shopee has specific regulations on types of products that are not allowed to be sold or are restricted. Selling these products may result in the product being removed or the store being penalized.
  • Post many of the same products: If you post many of the same products but only differ in categories or product information, Shopee may consider deleting these products to avoid overloading or confusing customers.
  • Using multiple accounts: Using multiple accounts to post the same product for sale may be considered abusive behavior and may lead to product deletion or account lockout.
  • Contains information linked to other websites: Shopee does not allow posting products that contain information linked to websites other than Shopee. This may be considered improper advertising and result in product removal.
  • Price difference between product categories is too large: If there is a large price difference between product categories within the same product, this can confuse customers, and causes pricing and fairness problems.
  • Wrong hashtag, wrong brand: Using the wrong hashtag or brand unrelated to the product can lose the accuracy and effectiveness of the product, and this can lead to product deletion.
  • Products with inappropriate prices: A product’s price that does not reflect its true value can affect the store’s reputation and lead to product deletion.
  • Product names containing unrelated brands: Using product names containing unrelated brands can lead to confusion and affect the reliability of the product.

By understanding and complying with Shopee’s regulations, you can avoid problems related to product deletion on this platform.

Why does Shopee delete products?

How to restore deleted products on Shopee

We’re sorry to inform you that, if you are a Shopee seller and your product has been deleted due to violating the platform’s regulations, Shopee currently does not provide a product recovery feature. This means you cannot restore deleted products on Shopee. This is a rather bitter reality, but if Shopee has decided to remove your product, it means that the product has violated Shopee’s terms and sales policies. It could be because the product is on the list of prohibited items or has violated other platform regulations. Sellers need to pay attention and comply with Shopee’s regulations, including the list of prohibited products and product listing regulations. This helps prevent products from being deleted and protects the store’s reputation on Shopee.

How to restore deleted products on Shopee

Things to avoid to avoid having products deleted by Shopee

With the current inability to restore deleted products on Shopee, preventing your products from being deleted on the platform becomes extremely important. Here are some things you need to keep in mind to avoid this situation:

  • Comply with the list of prohibited or restricted products: Before listing products for sale, make sure they are not on the list of prohibited or restricted items on Shopee. This helps avoid the product being deleted for violating regulations.
  • Don’t post multiple versions of the same product: Avoid posting multiple versions of the same product in different categories. This may be considered spam and result in product removal.
  • Provide complete product information: Make sure you provide complete product information and description when listing for sale. Set the right selling price and avoid setting the price too high or too low.
  • Don’t create multiple accounts: Avoid creating multiple accounts to sell the same product. Not only does this lose customer trust, but it can also lead to product deletion.
  • Do not disclose unnecessary information: Avoid revealing web links or information about other websites when posting products for sale on Shopee.
  • Keep price balance: Do not let products in the same product group have a price difference greater than 5 times. This helps avoid products being removed because the price isn’t right.
  • Brand names must be clear: Make sure that the brand name used is accurate and relevant to the product being sold. Avoid mislabeling or using unrelated brand names that may result in product deletion.

Complying with the above regulations and notes will help you avoid products being deleted on Shopee and protect the reputation of your store on this platform.

In the article above on Optimal FB, we have listed the detailed content in the most accurate way. We hope that our content can help you learn about the reasons why products are deleted and prevent risks that affect your store’s revenue.

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FAQ

Is it okay for product to be deleted by Shopee?

Deleting products on Shopee does not directly affect the reputation of your store. However, removing a product may result in the loss of benefits and sales potential that the product provides. It’s important to understand why products were removed and take the necessary measures to avoid this happening in the future.

Can you receive goods if your Shopee account is locked?

When a Shopee account is locked, the purchasing process will also be affected. Users will no longer be able to make purchases on this platform. Therefore, if your account is locked, you will not be able to receive items from previous orders or make new orders on Shopee until the issue with your account is resolved.

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