When your Facebook ads account is suddenly disabled, you will feel unease and concern. However, do not feel worried, as Optimal FB will accompany you to resolve this issue in a detailed and effective manner. In this article, we will provide information on the reasons why your Facebook blocks ads account and how to unlock a Facebook ad account disabled for no reason. Follow this article below!
About Facebook ads accounts
A Facebook Ads account is the management platform for using and deploying ads campaigns on this social network. When you create an ads account, you can create ads, target audiences, specify budgets, manage campaigns, and track their effectiveness. Facebook ads accounts provide you with flexible tools and features to adjust ads campaigns to your specific business goals. Besides, you can select audiences, geographic locations, ages, genders, and many other criteria for your ads to display to the right target audience. Furthermore, advertising accounts provide tools to track and evaluate the effectiveness of campaigns, including metrics such as impressions, interactions, clicks, and many other metrics.
Rules for using Facebook ads accounts
When running ads on the Facebook social media platform, you need to note the followings:
- Facebook prohibits ads with Before-After images, deeming them potentially offensive and a threat to personal dignity. To prevent account disablement, avoid using these images in ads. Even if some ads with such images run temporarily, Facebook typically blocks them quickly, maintaining a strict stance against this type of content.
- Facebook and most social media platforms prohibit 18+ and explicit content in ads, including images that reveal too much skin. To prevent policy violations, it’s crucial to carefully review images before using them in advertising, ensuring they comply with regulations.
- Facebook bans ads with content or images of well-known brands to prevent trademark infringement. Sellers of counterfeit items or those offering to order genuine products often face issues when advertising on Facebook. Attempts to bypass these rules are usually temporary solutions; Facebook quickly identifies and blocks violators..
- Facebook prohibits running ads for products, services using images of celebrities like actors, singers, athletes, and products with celebrity images. Vietnam still handles these violations leniently, not penalizing many cases, whereas other countries strictly enforce this policy, rejecting any advertising that uses celebrity images during the review process.
- The policy of prohibiting the use of offensive language on Facebook ads is a comprehensive provision and does not have a specific list of words. Advertisers must take care when using sensitive words in ads posts, as Facebook often views commonly used words like “breasts,” “cup size,” “weight loss,” “sexual,” “impotence,”… as policy violations. Despite attempts to circumvent the rules, Facebook can still stop these posts from ads if they are reported or rechecked. This can lead to immediate account suspension without prior notice.
- Facebook’s ad policy prohibits images of firearms and violence. Despite selling self-defense items like batons and nunchaku, Vietnamese stores face ad restrictions due to these products’ violent associations.
Why Facebook ads account disabled?
Facebook can disable ad accounts for various reasons. To solve the issue, you need to understand the cause of the problem. Below are some common reasons:
From the ad account:
- Running out of funds in the card or insufficient ad running frequency.
- The Facebook account lacks credibility or does not provide sufficient personal information.
Unclear payment method settings:
- Insufficient account balance.
- Using invalid discount codes.
- Card number duplication with other locked accounts.
Using Paypal for payment:
- Facebook has blocked Paypal payments in Vietnam.
Running dirty customer files:
- Running customer uid files that have been cut off since 2015.
- Using customer files with unclear sources.
Spamming
- Commenting or sending too many messages with the same content.
- Joining many groups at the same time.
Locked personal Facebook account:
- Personal accounts not used regularly or considered unreliable.
- Logging into too many accounts on the same device.
Ad content violating Facebook’s policies:
- Using inappropriate language.
- The target audience and ad format are unrelated.
- Sensitive or impolite images.
Understanding the cause and complying with Facebook policies is an effective way to avoid having your ad account disabled without reason.
How to unlock a facebook ad account disabled for no reason?
To unlock a disabled Facebook ad account, follow these specific steps:
Appeal the locking of your Facebook ad account
- Step 1: Log into your Facebook Ads account, go to the Account Quality section.
- Step 2: In the What You Can Do section, click on Request a Review.
- Step 3: Select the third option and clearly enter the reasons and evidence you believe make the locking of your Facebook ad account unreasonable.
Contact Facebook support
Facebook has a professional support team to handle issues related to ad accounts. For personal ad accounts wanting to appeal, you can directly contact the support team. Conversing with support not only helps increase the account’s credibility but also enhances the success rate of resolving the issue.
In the article above, Optimal FB has shared details about various content and questions, hoping it can assist you in understanding the rules, causes behind Facebook Ads account lockouts, and how to successfully and effectively unlock a disabled Facebook ad account for unclear reasons.
Contact Info
We provide services dropship facebook nationwide, and with a team of experienced and qualified staff who both support advertising and can directly perform Facebook advertising if you need. Contact us via phone number: +84 564 104 104 for detailed advice.
– Severe policy violations: If an account seriously and repeatedly violates Facebook’s policies, especially concerning prohibited content or negatively impacting the community, Facebook may decide not to support unlocking the account.
– Repeated violations: If an account has been previously locked and unlocked with Facebook’s support but continues to violate rules, Facebook may refuse to support unlocking it a second time.
– Inaccurate or incomplete information: If users do not provide accurate and complete information when requesting to unlock an account, Facebook may refuse support until the information is fully and correctly provided.
Advertisers must take care when using sensitive words in advertising posts, as Facebook often views commonly used words like “breasts,” “cup size,” “weight loss,” “sexual,” “impotence,”… as policy violations. Despite attempts to circumvent the rules, Facebook can still stop these posts from ads if they are reported or rechecked.
