Vietnamese e-commerce is exploding, and Shopee is the leading platform with an estimated traffic of more than 50 million per month. In the current context, owning a store on Shopee is a “golden” opportunity to reach a huge source of potential customers every day. Let’s help Optimal FB answer the question, why is my store not showing up on Shopee? Ways to optimize product search rankings for new sellers in the article below!
What is pushing products to the first page?
The product push feature on Shopee is a useful tool that helps stores improve product rankings in search results, thereby increasing accessibility and sales. Is there a fee to use this product push feature? No, shops do not have to pay any fees when using the product push feature on Shopee. Therefore, stores should take advantage of this feature to attract more visits to their products, thereby increasing the ability to close orders and increase sales.
Why is your shop not showing on Shopee?
Your store not showing up on Shopee can be a serious problem, directly affecting your sales and ability to reach potential customers. One of the main reasons leading to this situation is that your product has not been pushed to the top of searches on Shopee. The reasons why the product does not appear at the top of searches are specifically as follows:
- Not optimizing search ads: Keywords are the core factor that determines whether your product appears in search results or not. If the product title and description do not contain popular keywords that buyers often search for, there is a high chance that your product will be forgotten in the sea of goods on Shopee. For example, if you sell T-shirts but the title does not contain the words “T-shirt”, it will be difficult for customers to find your product.
- Product description is not detailed: A detailed, clear, and attractive product description not only helps customers better understand the product but also helps Shopee accurately determine the category and attributes of that product. If your product description is sketchy, lacking important information such as size, color, and material, Shopee will have a hard time bringing your product to the top of searches.
- Low-quality product images: High-quality product images with many different angles not only attract buyers but also improve the product’s visibility on Shopee. If your product images are blurry, unclear, or lacking in variety, your product may rank lower in search results.
- Customer reviews and feedback: Customer reviews and feedback are one of the important factors for Shopee to determine the reliability and quality of products. Products with many positive reviews and high interaction will have a chance to be pushed to the top of searches. On the contrary, if your product has many negative reviews or is rarely reviewed, its visibility will be reduced.
Instructions to fix the problem of your store not being displayed on Shopee
To fix the issue of not displaying on Shopee, you need to push your ads to the top of searches on this platform. Specific ways to push products to the TOP are as follows:
Push Shopee products at the appropriate time
When deciding to push products on Shopee, choosing the right time plays an important role in ensuring maximum effectiveness. Because the maximum time for each product push is 4 hours, reasonable time allocation is necessary. In particular, sellers need to choose the time frame when target customers often spend a lot of time “surfing” Shopee. For example, if your target audience is office workers, the time from 8:00 p.m. to 11:00 p.m. may be the ideal choice. At this time, they have finished work, have had dinner, and are ready to spend time for entertainment and online shopping.
Set competitive prices
Product price plays an important role in attracting customers and creating competition with other stores on Shopee. Therefore, when promoting products, stores need to consider adjusting the selling price to be suitable and attractive to customers. In addition, special incentives such as discounts or gifts can be included to create a highlight and attract attention from buyers.
Improve the quality of product images and descriptions
Before deciding to push a product, in addition to calculating the selling price, stores also need to focus on the quality of product content and images. This includes designing product titles that are concise and contain enough important information such as brand name, model, and key features. Changing photo frames, updating sharp images and harmonious colors, as well as adding product introduction videos can be effective “tricks” to attract attention and create a positive impression from buyers.
Offer many promotional voucher codes
To increase competitiveness during product push time frames, stores can combine reasonable discount programs. Stores can create their own promotion codes, and freeship codes or participate in Shopee’s monthly discount programs. Not only that, after combining product push and promotions, stores can rely on sales and visit indicators to evaluate which programs are suitable for long-term application.
Monitor and respond to customers quickly
Pushing products on Shopee helps the store’s products appear at the top of the search results page, so the number of visitors and messages will also increase significantly. Therefore, stores need to respond to customer messages quickly, thereby increasing the chance of closing orders. This also helps stores build customer trust and satisfaction with the quality of service they provide.
Choose a fast and reputable shipping company
One of the effective selling strategies on Shopee that sellers often discuss is shipping as quickly as possible. The reason for this is because every online buyer expects to receive the product as soon as possible. Therefore, when customers receive satisfactory products from the beginning, they will easily leave positive reviews and feedback about the store. A booth with many 5-star reviews will attract new customers and increase the chances of returning customers. The key to success lies in the fact that sellers must regularly check and update product inventory. This helps them make quick adjustments and prepare goods for delivery to the shipping unit. This ensures that products are delivered as quickly as possible, satisfies customer needs, and creates a positive shopping experience on Shopee.
In the article on Optimal FB, we have listed specific information in the most detail for you. We hope that our content can help everyone learn about the reasons why stores are not displayed on Shopee and implement effective and successful solutions.
Contact Info
Information about “Why is your shop not showing on Shopee?” hopes to provide you with additional necessary knowledge. At optimal FB, there is a team of highly qualified and experienced staff and experts who will provide facebook agency ad account rent as well as support when you run Facebook ads. Contact us via phone number: +84 564 104 104.
FAQ
Products that do not exist on Shopee can have many different reasons. Some common reasons may include:
The product has been discontinued: It is possible that the product has been discontinued or discontinued on Shopee due to various reasons, including being out of stock, no longer conforming to Shopee’s policies, or due to the seller’s decision.
Technical errors: Sometimes products do not appear on Shopee, possibly due to technical errors from the system or the seller. Errors may occur while posting products or updating information.
Delay in updating information: The product may have been added to Shopee, but there may be a delay in updating information, resulting in the product not being able to be found immediately.
Products are not classified correctly: Sometimes, products do not appear on Shopee because they are not classified or labeled correctly, leading to difficulty in finding and displaying the product.
The maximum number of images you can use for your shop profile on e-commerce platforms like Shopee often depends on the specific policies of each platform. However, you can usually upload 5 to 10 images for your shop profile. This amount is usually enough for you to display featured products, key items or images that represent your brand. Make sure the images you choose are high quality and represent the style and message you want to convey to your customers.
